How Living Water Plumbing collects, uses, and protects the information you share with us.
Effective date: August 8, 2026 | Last updated: August 8, 2026
Living Water Plumbing (“Living Water Plumbing,” “we,” “us,” or “our”) is a plumbing company based in Pensacola, Florida serving the Florida and Alabama Gulf Coast. We respect your privacy. This policy explains what information we collect through our website at livingwaterplumbingservices.com, how we use it, who we share it with, and the choices you have.
By using this website or contacting us, you agree to the practices described in this policy.
When you request service, book an appointment, request a quote, call us, text us, or email us, we may collect your name, phone number, email address, service or billing address, and details about the plumbing work you need, including photos, notes, and scheduling preferences you choose to send.
When you visit our site, our servers and analytics tools may automatically record your IP address, approximate location derived from that address, browser and device type, operating system, referring website, search terms that led you here, the pages you view, and the dates and times of your visits.
Phone numbers shown on this website may use call tracking so we can tell which ads and pages generate calls. Calls may be logged and, where permitted by law, recorded for quality and training purposes. If a call is being recorded you will be notified at the start of the call.
We do not collect or store credit card or bank account numbers through this website. Payments are handled in person or through a third-party payment processor that maintains its own security controls and privacy practices.
We use the information we collect to respond to your inquiries and schedule service, to dispatch a technician and complete the work you requested, to prepare estimates and invoices, to send appointment confirmations and follow-up messages, to provide customer support and handle warranty questions, to improve our website and services, to measure how our advertising performs, and to meet legal, tax, licensing, and insurance obligations.
With your permission we may also send occasional maintenance reminders or promotions. You can opt out of these at any time.
If you give us your mobile number, we may text you about your appointment, technician arrival, estimates, and invoices. Message and data rates may apply and message frequency varies. Reply STOP to any message to opt out and HELP for help. Consent to receive text messages is not a condition of purchase. We do not sell or share mobile numbers or SMS consent with third parties for their own marketing.
Our website uses cookies and similar technologies to keep the site working properly, remember your preferences, understand how visitors use the site, and measure the effectiveness of our advertising. These include services such as Google Analytics, Google Tag Manager, Google Ads conversion and call tracking, Cloudflare performance and security tools, and marketing analytics partners we work with.
You can control cookies through your browser settings, and most browsers let you refuse or delete them. Blocking some cookies may affect how parts of the site work. You can also opt out of Google Analytics using the browser add-on Google provides, and manage advertising personalization in your Google account settings.
Some browsers offer a “Do Not Track” signal. Because there is no common industry standard for responding to it, our site does not currently respond to Do Not Track signals.
We do not sell your personal information. We share it only in these situations: with service providers who work on our behalf, such as scheduling and dispatch software, hosting and website providers, call tracking and analytics providers, marketing partners, and payment processors; with subcontractors or suppliers when needed to complete your job; when you ask us to, such as for a manufacturer warranty claim; when required by law, subpoena, or to protect our rights, property, or safety; and in connection with a sale, merger, or transfer of our business.
Service providers are only permitted to use your information to perform services for us.
We keep customer and job records for as long as needed to serve you, honor warranties, and satisfy legal, accounting, insurance, and licensing requirements. Website analytics data is retained according to the settings of the analytics tools we use. When information is no longer needed, we delete it or remove identifying details.
We use reasonable administrative, technical, and physical safeguards to protect the information we hold, including encrypted connections on our website and access limits on our systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
You may ask us to tell you what personal information we hold about you, correct information that is inaccurate, or delete information we no longer need to keep. You may unsubscribe from marketing emails using the link in any message, reply STOP to opt out of texts, or ask us to stop calling you. Depending on where you live, you may have additional rights under state privacy laws. To make a request, contact us using the details below. We may need to verify your identity before responding.
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Our site may link to other websites, such as Google Maps, review platforms, or manufacturer pages. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their privacy policies.
We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Significant changes will be highlighted on this page. Continuing to use our website after an update means you accept the revised policy.
If you have questions about this privacy policy or how we handle your information, please reach out:
Living Water Plumbing
Pensacola, FL
Phone: (448) 204-9764
Email: [email protected]
FL License RF11068055 | AL License MP-4603